Adoption & Change Managment

Our experience in delivering enterprise solutions for more than ten (10)  years has led us to launch a business advisory practice for Adoption & Change Management, in order to fully support our customers in their digital transformation journey.

Our Adoption & Change Management practice is composed of experts (change managers, project managers and business & technical consultants) whose mission is to help you transform your organization with technology.

To ensure your organization drives a healthy usage of the business and technical capabilities of the technology that is delivered to your employees, we help you build and implement a service adoption strategy by combining our knowledge on:

• Organizational development – assess and manage people resistance to change
• Business acumen – study business impact and improve processes
• Technical competence – master the technology and define a roadmap
• Marketing and Communications – drive awareness and gather feedback
• Portfolio management – define and manage parallel projects
• Leadership capability – drive an adoption program
• Measurement frameworks – define measures and continuously adapt

Our methodology combines our experience, the Microsoft Adoption Framework and the PROSCI Change Management Framework to help you to start small, experiment and successfully scale the rollout of new tools to end users. By partnering with Business and IT to drive adoption, we ensure that both technical and people needs are addressed, jointly, and integrated into an overall project plan.

Read our article on Adoption & Change Management to learn more about the importance of considering end users when deploying technology, its impact on your organization and how we help you to be successful.