Every day, customers has to be connected to a lot of different channels to interact with their company’s applications. Every one of these application need time to be used correctly an effectively. On another way, every company doesn’t provide a proper and easy way to consult or interact with real data.
This is where the new Microsoft Bot framework comes in ! It provides everything we need to build and connect intelligent bots that interact naturally wherever your users are talking. Messages can be initiated in Skype, through a discussion with Cortana, through a request in Slack, by e-mail, Office 365 or any web site.
- It gives a more natural interaction with your users
- It uses the real language
- No computer literacy required
- It provides a simpler interface that make it easy to use
- Fast to market
- Agile and future proof
- Bot framework
- Microsoft Cognitive Services: example : Language Understanding intelligent Service (LUIS)
- Based on C# or Node.js
- Use Rest API
- 14 integrated channel of interactions : Skype, Slack, Facebook, etc.