In sales, the customer is at the center of all concerns, and building a strong customer relationship is essential. Only a wide knowledge of one's tastes, preferences and behaviors can build this relationship. The support of AI and Machine Learning helps to better understand your clientele, and how to interact with your customers.
Managing a sales department can be complex regarding the many data sources and high volume of data generated. Detecting hidden patterns requires to cross data from different sources.
With perfectly-tuned tools, your company will have hands on accurate sales metrics to improve performance, accountability and optimize sales activities. Hidden patterns are then brought to light and managers have instant access to powerful insights that help them optimize their sales, and make more accurate forecasts.
Evolusys can build you sales reports highlighting your sales evolution, with many possibilities to drill-down to more detailed information in a single click.
With different KPIs available in the reporting dashboard, your managers can track each aspect of their department using dynamic visualizations, for example temporal information, salespeople related metrics or company’s goals statistics.
Every company wants to offer the best customer relationship experience. This means having the most accurate insights about these relationships.
A good CRM analytical tool gives powerful insights on several customer relationship levels, for example to leverage knowledge on a company level down to a specific customer relationship. Evolusys analytical tools offer cross-reference data capabilities, to gain real insights on how customer relationship has an impact on the company’s business.
Modern analytics allow companies to gain insight based on geolocation. Such analysis can, for example, help redefine regional activities based on accurate metrics. It can leverage powerful insights to improve the management of specific regions and so on. But building robust geolocation analysis requires advanced tools and experts to design them. With Evolusys tailored solutions, your company will get instant access to easily readable information using geocoded data.
When dealing with customer relationship management, it is hard to define the right steps to improve relationships. Thanks to AI-supported recommender system, your company can get specific recommendations on what topics to be discussed, how often to reach customers (even individually) and so on. With Evolusys leveraging the power of AI, such systems can analyze and cross-reference your data and give you accurate recommendation to improve specified metrics. Your company can deploy new strategies based on combinations of various elements.
The sentiment analysis is an amazing tool to grasp instantly the hottest topics regarding customer relationships. Evolusys recommender system gives you instant visual and clear information about the most discussed topics, so your company can easily get more detailed information on this topic using dynamic dashboards.
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